Privacy Policy

1. Introduction

At ETJK Entertainment OY (operating as “Sigyn”), we value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our online store at http://www.sigynband.com. Please read this policy carefully to understand our practices regarding your personal data.

2. Data Controller

The data controller responsible for your personal data is:

Name: ETJK Entertainment OY
Business ID: 3505820-2
Email: contact@sigynband.com

We have not appointed a formal Data Protection Officer as our processing activities do not require one under GDPR Article 37. However, for any data protection inquiries, please contact us at contact@sigynband.com.

3. What Data We Collect

We collect and process the following types of personal data. Please note that we do not offer user accounts on our store – all information is collected only during the checkout process:

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract Performance: Processing necessary for the performance of our contract with you (fulfilling orders, providing services).
• Legal Obligation: Processing necessary for compliance with legal obligations (tax records, financial records).
• Legitimate Interest: Processing necessary for our legitimate interests (improving our website, preventing fraud, providing customer support), provided these interests don’t override your rights.
• Consent: Processing based on your specific consent (marketing communications, non-essential cookies).

5. How We Use Your Data

We use your personal data to:

• Process and fulfill your orders
• Provide customer support
• Manage and improve our website
• Send order confirmation and shipping notifications related to your purchases
• Send marketing communications (only with your explicit consent)
• Detect and prevent fraudulent transactions
• Comply with legal obligations
• Resolve disputes and enforce our terms

6. Data Retention

We retain your personal data only as long as necessary for the purposes for which it was collected. Specifically:

• Customer Information: For the duration necessary to process your order and 6 years from the end of the fiscal year in which the transaction occurred (to comply with tax and accounting requirements)
• Order Information: 6 years from the end of the fiscal year in which the transaction occurred (to comply with tax and accounting requirements)
• Payment Information: Not stored by us beyond the transaction processing
• Technical Data: 26 months for analytical purposes
• Communication Data: 2 years after the last communication

7. International Data Transfers

Some of our third-party service providers are based outside the European Economic Area (EEA), which means your data may be transferred outside the EEA. Whenever we transfer your personal data outside the EEA, we ensure appropriate safeguards are in place through:

• EU Standard Contractual Clauses
• Adequacy decisions by the European Commission
• Binding corporate rules where applicable

We currently transfer data to the following countries outside the EEA:

• United States (for payment processing and order fulfillment)

8. Payment Processing

Payments on our store are processed securely through:

• PayPal (including card payments)
• Google Pay
• Apple Pay

We do not store your payment details. Transactions are processed by the payment provider in compliance with their own privacy policies and appropriate data processing agreements.

9. Third-Party Services

We share limited data with third parties for necessary business operations:

All third parties process data in accordance with GDPR and our data processing agreements with them. We do not sell your personal data to third parties.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website. You will be presented with a cookie consent banner when first visiting our site.

Types of Cookies We Use:

• Essential Cookies: Necessary for website functionality (shopping cart, secure login)
• Analytical Cookies: Help us understand website usage and improve performance
• Marketing Cookies: Used for personalized advertising (only with your consent)

Managing Cookies: You can manage or disable cookies in your browser settings. You can also change your cookie preferences at any time by clicking on the “Cookie Settings” link in the website footer. Please note that disabling essential cookies will affect website functionality.

11. Your Rights Under GDPR

As an individual located in the EU, you have the following rights regarding your personal data:

• Right to Access: Request access to your personal data (Art. 15 GDPR)
• Right to Rectification: Request correction of inaccurate or incomplete data (Art. 16 GDPR)
• Right to Erasure: Request deletion of your personal data in certain circumstances (Art. 17 GDPR)
• Right to Restriction: Request restriction of processing in certain circumstances (Art. 18 GDPR)
• Right to Data Portability: Request transfer of your data to another service provider (Art. 20 GDPR)
• Right to Object: Object to processing based on legitimate interest or for direct marketing (Art. 21 GDPR)
• Right to Withdraw Consent: Withdraw previously given consent at any time (Art. 7(3) GDPR)
• Right to Lodge a Complaint: File a complaint with a supervisory authority

To exercise these rights, please contact us at contact@sigynband.com. We will respond to your request within one month.

12. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data infringes GDPR. The relevant supervisory authority in Finland is:

Office of the Data Protection Ombudsman
Website: https://tietosuoja.fi/en/home
Address: Lintulahdenkuja 4, 00530 Helsinki, Finland
Phone: +358 29 566 6700
Email: tietosuoja@om.fi

You may also contact the data protection authority in your country of residence.

13. Automated Decision-Making

We do not engage in automated decision-making or profiling that produces legal effects or similarly significant effects on you.

14. Children’s Data

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information.

15. Security Measures

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Staff training on data protection
• Access controls to personal data
• Regular backups

16. Changes to This Privacy Policy

We may update this privacy policy periodically. When we make material changes, we will:

• Post the updated policy on our website with a revised “Last updated” date
• Notify you via email for significant changes (if we have your email address)
• Request renewed consent where required by law

17. Contact Information

If you have questions about this privacy policy or wish to exercise your rights, please contact us at:

ETJK Entertainment OY
Email: contact@sigynband.com

Last updated: May 02, 2025